DealLock AI — Smart Marketplace Meetup Booking

Features Privacy Policy Terms of Service

Terms of ServiceEffective March 4, 2026

Platform RoleWe provide the technology to connect buyers and sellers. We are not a party to any transaction.

Payments via StripeAll funds are held securely through Stripe. We never hold your money directly.

Fair Dispute ProcessAutomated rules handle no-shows. Quality disputes are resolved between users or via arbitration.

Your ResponsibilityYou assume risk for meetups and item condition. Always meet in public, verify before confirming.

TABLE OF CONTENTS1. Platform Role & Nature of Service 2. Eligibility & Account Responsibilities 3. Escrow, Payments & Wallet 4. Dispute Resolution & Arbitration 5. Assumption of Risk 6. Prohibited Conduct 7. Limitation of Liability 8. Indemnification 9. Intellectual Property 10. Modifications to Terms 11. Termination 12. Governing Law & Severability

Welcome to DealLock AI. These Terms of Service (“Terms”) govern your access to and use of the DealLock AI platform, including our website, mobile applications, and all related services. By creating an account or using our services, you agree to be bound by these Terms. If you do not agree, please do not use the Platform.

1. Platform Role & Nature of Service

DealLock AI ("Platform", "we", "us", "our") is a technology platform that facilitates scheduling, communication, and payment processing between independent users for local marketplace transactions.We are NOT a party to any transaction between users. We do not take possession of, inspect, or guarantee the quality, safety, legality, or accuracy of any listed item or service.By using the Platform, you acknowledge that we function solely as a technology intermediary — similar to a bulletin board or scheduling tool — and that all transactions are conducted directly between independent users.

2. Eligibility & Account Responsibilities

You must be at least 18 years of age and have the legal capacity to enter into binding agreements to use this Platform.You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized access.You agree to provide accurate, current, and complete information during registration and to keep your profile up to date.

3. Escrow, Payments & Wallet

All payment processing is handled through Stripe, a PCI-compliant third-party payment processor. The Platform never directly holds, controls, or has access to your funds.Deposits are optional — sellers decide whether to require a deposit for each listing. When enabled, the deposit amount is held in escrow by Stripe until the transaction is completed or cancelled.Fund release rules: (a) Both parties confirm completion → funds released to seller; (b) Buyer no-show (30 min past scheduled time, no cancellation) → deposit released to seller; (c) Seller no-show → deposit fully refunded to buyer; (d) Timeout with no confirmation → system auto-determination based on objective criteria.Your Platform wallet balance (escrow, pending, available) represents funds held by Stripe on your behalf. Withdrawals are subject to minimum thresholds and the settlement schedule (weekly or monthly depending on your plan).Platform service fees (commission on completed transactions) are deducted automatically at the time of fund release. Current fee schedules are published on our Pricing page.

4. Dispute Resolution & Arbitration

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS.Tier 1 — Direct Resolution: Users are encouraged to resolve disputes directly with each other through the Platform's messaging system.Tier 2 — Platform Determination (Limited): The Platform may make automated determinations ONLY based on objective system data: confirmation status, timestamps, timeout rules, and GPS data (when available). The Platform does NOT make subjective judgments on item quality, condition, or value.Tier 3 — Binding Arbitration: Any dispute, claim, or controversy arising out of or relating to these Terms or the use of the Platform that cannot be resolved informally shall be resolved through BINDING INDIVIDUAL ARBITRATION administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.CLASS ACTION WAIVER: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.If any part of this arbitration provision is found unenforceable, the remainder shall still apply. The arbitrator's decision is final and binding.

5. Assumption of Risk

You acknowledge and agree that in-person meetups carry inherent risks, including but not limited to: personal safety risks, risk of fraud, risk of receiving items not matching their description, and risk of property damage or loss.The Platform does not verify user identities beyond basic account registration. We do not conduct background checks, verify listings for accuracy, or inspect items.You are solely responsible for: (a) choosing safe, public meetup locations; (b) inspecting items before confirming a transaction; (c) exercising reasonable judgment in all interactions with other users.WE STRONGLY RECOMMEND: Meeting in well-lit public places (police station lobbies, bank lobbies, busy shopping centers), bringing a companion, and informing someone of your meetup details.

6. Prohibited Conduct

You agree NOT to: (a) create fake listings or misrepresent items; (b) collect deposits with no intention of completing a transaction; (c) use the Platform to facilitate any illegal activity; (d) harass, threaten, or defraud other users; (e) manipulate trust scores or reviews; (f) circumvent the Platform's payment system; (g) create multiple accounts to evade bans or restrictions.The Platform reserves the right to immediately suspend or terminate accounts, freeze pending funds, and report suspicious activity to law enforcement upon detection of prohibited conduct.Users who suspect fraud should report to both the Platform and local law enforcement. The Platform cooperates with law enforcement investigations as required by law.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DEALLOCK AI, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES.Our total aggregate liability for any claims arising from or related to your use of the Platform shall not exceed the total amount of service fees you paid to the Platform during the twelve (12) months preceding the event giving rise to the claim.We are not liable for: (a) the actions, omissions, or conduct of any user; (b) the quality, safety, legality, or availability of any listed item; (c) any loss or damage resulting from transactions between users; (d) service interruptions or technical failures beyond our reasonable control.

8. Indemnification

You agree to indemnify, defend, and hold harmless the Platform and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with:(a) Your use of the Platform or any transaction conducted through it; (b) Your violation of these Terms; (c) Your violation of any rights of a third party; (d) Any content or information you provide through the Platform.This indemnification obligation survives the termination of your account and these Terms.

9. Intellectual Property

All content, features, and functionality of the Platform — including but not limited to text, graphics, logos, icons, software, and the overall design — are the exclusive property of DealLock AI or its licensors and are protected by copyright, trademark, and other intellectual property laws.You retain ownership of content you submit (listing photos, descriptions). By posting content, you grant the Platform a non-exclusive, worldwide, royalty-free license to use, display, and distribute such content solely in connection with providing the Platform's services.

10. Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or in-app notification at least 30 days before taking effect.Your continued use of the Platform after the effective date of any modifications constitutes acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using the Platform.

11. Termination

We may suspend or terminate your account at any time, with or without cause, and with or without notice. Reasons for termination include, but are not limited to: violation of these Terms, fraudulent activity, extended inactivity, or legal requirements.Upon termination: (a) your right to access the Platform ceases immediately; (b) pending transactions may be cancelled; (c) available wallet balances will be disbursed according to our standard settlement schedule, minus any amounts owed to the Platform or other users.

12. Governing Law & Severability

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles.If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.These Terms constitute the entire agreement between you and DealLock AI regarding your use of the Platform, superseding any prior agreements.

Questions about these Terms?Contact us at legal@deallockai.com